March 23, 2009
Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F...
March 15, 2009
Justin Brusino, Maureen Soyars
The study Contributions. Engaged employees, defined as employees who are mentally and emotionally invested in their work and contributing to their employer's success, know that what they do at work contributes to their company's success. Organizations can create that kn...
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