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Do You Have a “So What” Mindset?

Premium Content

I am reluctant to admit this, but I learned about the importance of the "so what" mindset the hard way: A client made me realize I needed help. After years of training salespeople as a professional speaker and facilitator, I felt extremely confident that I was at the to... More »

Louder than Words

Premium Content

Every time you take the platform in front of an audience, your body language speaks loudly and clearly. Smile sheets or evaluations won't help if you don't know what your body is saying that your mouth is not. You must understand what you say without words to eliminate ... More »

Learning Remains Steady During the Downturn

Premium Content

Results from the 2009 ASTD State of the Industry report reveal that workplace learning and performance have withstood the challenges of the difficult economy. Investment in employee learning and development remained steady through the end of 2008. Although many organiza... More »

Training at Lowe’s: Let’s Learn Something Together

Pat Galagan

Founded in 1946, Lowe's has grown from a single small hardware store in North Carolina to the second largest home improvement retailer worldwide and the seventh largest retailer in the United States. The company enjoyed steady growth for many decades, taking advantage o... More »