Close Encounters: Using Scenario Training to Handle Difficult Employees

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Larry Kurtz

One of the biggest challenges faced by both new and experienced trainers is ensuring that employees apply the skills they learn to their jobs. Post-tests measure learners' understanding of the content of a specific training program but do not address their potential rel... More »

One for the Ages

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Liz Wheeler

During the agricultural era, when most people worked on farms, a father would teach his son how to till the land, plant grain, and harvest crops. The son learned the proper techniques for irrigating, thinning, and weeding for a more plentiful yield. Later, the son would... More »