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It's Time for an Upgrade

Premium Content

A distribution company learns that capturing accurate employee performance starts with improving its performance management system. More »

McDonald’s Continues to Invest in Talent

Premium Content

More than 50 years ago, McDonald's founder Ray Kroc said, "If we are going to go anywhere, we've got to have talent, and I'm going to put my money in talent." As a successful food service company, McDonald's continues to uphold and honor Kroc's philosophy. During these ... More »

From Employed… To Engaged

Premium Content

The holistic combination of employee engagement and customer satisfaction has a predictive effect on financial performance. Regardless of whether you sell home improvement supplies or compete for customers in another industry, the benefits that come from an engaged work... More »

Training at Lowe’s: Let’s Learn Something Together

Pat Galagan

Founded in 1946, Lowe's has grown from a single small hardware store in North Carolina to the second largest home improvement retailer worldwide and the seventh largest retailer in the United States. The company enjoyed steady growth for many decades, taking advantage o... More »

EQ Boost

Premium Content

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »