So you're sitting around the bar at the Think and Drink Tavern with five of your co-workers. You make some decisions that involve drinking more than you should, and suddenly you find that you have overconsumed. What do you do? Call a cab? Insist to your friends that you... More »

Human Capital , Workforce Development

Management Development , Managing Organizational Knowledge , Managing the Learning Function , Measuring and Evaluating

Case Studies

"You never have enough money to do all the training you want to do," says Karie Willyerd, vice president and chief learning officer at Sun Microsystems. Sun releases a product or an update every day around which training could be built; but putting out a new program or ... More »

Global Human Resources Development , Human Capital , Learning & Development , Learning Technologies , Senior Leaders & Executives

E-Learning , Human Performance Improvement , Managing Organizational Knowledge , Managing the Learning Function , Selling Skills , Skills Gap , Training and Development - General

Case Studies

Leaders at a large hospital learn that they may be responsible for organizational conflict following widespread company changes. More »

Human Capital , Learning & Development , Workforce Development

Change Management , Leadership Development , Management Development , Managing Organizational Knowledge , Skills Gap

As the financial crisis of 2008 becomes the recession of 2009, the healthcare industry not only struggles to manage the same unprecedented losses on investments as other organizations, it is also shouldering the financial burden of a rapidly growing population of uninsu... More »

Human Capital , Learning & Development

Curriculum Alignment , Delivering Training , Designing Learning , Informal Learning , Managing Organizational Knowledge

What do you do when retiring employees threaten to take their job know-how with them? More »

Human Capital

Assessment , Coaching and Mentoring , Informal Learning , Managing Organizational Knowledge , Social Learning