Reflective Learning Practices Drive Business Results

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M.J. Hall

Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »

EQ Boost

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Harvey Deutschendorf

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

Better, Faster, Cheaper, More!

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Matthew Valencius

In early 2006, IBM senior executives made a commitment to hire additional sales professionals around the world to fuel company growth. The company's sales learning team was charged with redesigning the Global Sales School (GSS) - the foundational sales training program ... More »

Learning Eye to Eye: Aligning Training To Business Objectives

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Elaine Biech

Workplace learning and performance professionals know that training is more than just a nice gesture. It's a critical part of business. Organizations support training departments so that the departments can do their part to help the organization reach its business goals... More »