December 23, 2009 - by Benjamin Ruark
We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »
December 01, 2009 - by Paula Ketter
While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »
November 23, 2009 - by Mark Magnacca
I am reluctant to admit this, but I learned about the importance of the "so what" mindset the hard way: A client made me realize I needed help. After years of training salespeople as a professional speaker and facilitator, I felt extremely confident that I was at the to... More »
November 23, 2009 - by M.J. Hall
Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »
November 16, 2009 - by Marjorie Derven
The initial experiences of first-level supervisors can have a major effect on career progression. Many leaders consider such early job challenges to be pivotal in terms of learning how to be more sensitive to others and leading by persuasion. The need for a positive tra... More »
3
6
23
55
11
2
12
8
1
7
4
5
9
36
10
63
20
75
91
70
14
15
