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Base of Support: Providing Participant Guides for Online Learning

Premium Content
Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

There Is a Lot More to Training Than Training

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Those dedicated to the training function work energetically to help people develop and improve skills for the purpose of optimizing performance. However, no matter how hard anyone works at training, very often, the expectation of viewing significant behavior change and ... More »

Training at Lowe’s: Let’s Learn Something Together

Pat Galagan

Founded in 1946, Lowe's has grown from a single small hardware store in North Carolina to the second largest home improvement retailer worldwide and the seventh largest retailer in the United States. The company enjoyed steady growth for many decades, taking advantage o... More »

The Non-Drowsy Virtual Classroom

Premium Content
Nanette Miner

We know good facilitation skills: Ask don't tell, and encourage discussion among participants, not just between you and the participants. An instructor needs to play devil's advocate to challenge people's thinking. Yet when they move from the traditional classroom to th... More »

From the Top: Using Connection Activities

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What are connections? Connections are short, learner-focused opening activities that include four important elements: connecting learners to other learners, to the topic, to their own learning goals, and to the learning outcomes. Learners also connect to the trainer and... More »