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Base of Support: Providing Participant Guides for Online Learning

Premium Content
Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

The Silver Lining of 2009

Paula Ketter

While most of us would like to see 2009 and the economic recession leave and never return, there is no denying that this year was a monumental year in workplace learning for technology, informal learning, and employee performance. More »

Committed to Excellence

Premium Content
Paula Ketter

This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »

When Marketing Merges With Learning, Customers Profit

Premium Content

It rings true in every industry and every company. People are overwhelmed by information but starved for time. Boston-based State Street Global Advisors envisioned a learning model where its customers could easily access the exact information they need, when they need i... More »

Memorial Hermann Employs Web-Based Training to Remain Financially Viable

Premium Content

The human resources organization development & training (OD&T) department uses a variety of training delivery methods to offer educational opportunities to 20,000 employees across the greater Houston metropolitan area. Memorial Hermann Healthcare System emphasiz... More »