November 23, 2009
No matter how the training is delivered, at some stage, someone had to sit down and plan the content or course material to be covered, the order in which to do so, and the specifics regarding delivery. A six-step DESIGN model - from The Training Design Manual - helps wo...
April 15, 2009
Would you distribute the documentation for a new software product a year after the product had been released? Your first response is likely to be, "No, of course not." But in the world of workplace learning and performance, companies do it all the time. Global support f...
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