Reflective Learning Practices Drive Business Results

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M.J. Hall

Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »

EQ Boost

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Harvey Deutschendorf

Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »

More Than a Smile Sheet: Using Level 1 Evaluation Effectively

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Geri Lopker

First identified by Don Kirkpatrick in his seminal works on training evaluation, Level 1 evaluation helps an organization to assess participants' reactions to a learning event, facilitator, setting, materials, and learning activities. Like a canary in the proverbial coa... More »

Performance Analysis: Getting It Right the First Time

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Allison Rossett

Using technology to shift learning and references closer to the work is brilliant, except when it is the wrong learning or references. That's true in the classroom and online. Employees reject programs that are extraneous, bloated, or obsolete. In the classroom, instruc... More »

Talent Reviews and Succession Planning Matter More During Tough Economic Times

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Jenny Brandemuehl

In the current economy, some companies are choosing to maintain their highly targeted leadership development programs to retain their best talent. But in an era where the media highlights charismatic leaders such as Steve Jobs and Larry Ellison, JDS Uniphase has chosen ... More »