December 23, 2009
We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni...
May 23, 2009
For 15 years, learning professionals have acknowledged the importance of designing and implementing effective Level 2 tests. Successful information gathering depends on trainers' ability to leverage the basics of why the learning is important and what the goals are. Wha...
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