December 23, 2009 - by Benjamin Ruark
We watch how exemplary subject matter experts (SMEs) use gap analysis to do their work better than their average counterparts, to capture in a training curriculum the crme de la crme of how-to. But today's knowledge workers are required to demonstrate higher-order cogni... More »
November 23, 2009 - by ASTD Staff
The following story was described by Sylvia Lafair, president of CEO Inc., and author of Don't Bring It to Work. More »
November 23, 2009 - by Paula Ketter
If there is one thing that this tough economy has taught us, it's the importance of paying attention to employees and customers. The only way to truly drive business results and customer satisfaction is through engaged employees. Just ask Lowe's. "True business success ... More »
November 23, 2009 - by Mike Hawkins
Sifting through the mass of literature on the subject, it is a rare occurrence when a self-development book infiltrates your consciousness and subtly goads you into action. It's a challenge to set aside time in this economy to focus on anything other than an increased w... More »
November 23, 2009 - by M.J. Hall
Every day we see articles on building organizational capability. There are also many questions about how to determine learning's value in an organization. Much of this discussion focuses around return-on-investment (ROI), effectiveness, and efficiency - essentially the ... More »
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