Take Emotion Out of Conflict Resolution

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Gini Graham Scott

Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »

What Affects Earning Potential in Learning and Performance?

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ASTD Staff

First the Good News: Workplace learning and performance professionals are well-educated and well-compensated, with most earning more than the United States' average income of $48,000. But men earn more than women at every level of the profession. The ASTD market researc... More »