Take Emotion Out of Conflict Resolution

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Gini Graham Scott

Disagreements and disputes inevitably occur - from friction with co-workers to arguments with family members and significant others. Questions about how to resolve conflicts regarding organization development and culture issues, customer service problems, or struggling ... More »

New Changes to Apprenticeship Program Could be Forthcoming

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Kermit Kaleba

In December, the department issued a Notice of Proposed Rulemaking to update the rules for the National Apprenticeship System. The voluntary, industry-driven training program was created in the 1930s to promote the establishment of registered apprenticeship programs and... More »

Welcome to the New Global Frontier

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Ed Cohen

Significant changes have occurred since the emergence of the knowledge economy, and those changes are altering the roles of leaders. Today's leaders live and work in countries other than their home country, manage multinational teams, and have customers from all over th... More »

What Affects Earning Potential in Learning and Performance?

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ASTD Staff

First the Good News: Workplace learning and performance professionals are well-educated and well-compensated, with most earning more than the United States' average income of $48,000. But men earn more than women at every level of the profession. The ASTD market researc... More »