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Emotional Notions

Premium Content
Michael Laff

Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »

Short-Sighted Changes Prevent HR from Becoming True Asset

Premium Content
ASTD Staff

The survey conducted by Deloitte Consulting indicated that revamping HR is still mostly about savings, systems, and processes, despite rising demands for the HR department to meet the challenges of an increasingly competitive business environment. One strategy that comp... More »

Workplace Gloom is Universal

Premium Content
Michael Laff

Learning professionals are all too familiar with the prevailing profile of Generation Y. Its members expect autonomy, crave praise, and become frustrated easily. While those characteristics may ring true, a new survey reveals that older workers are nearly as discontente... More »