Rapid Talent Development

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Jean Adams

There was a time when it was possible to anticipate critical skills shortages in advance, to launch organization-wide programs to close the skill gaps before threats materialized, and to monitor progress with an eye on future needs. But, that's rarely the case today. Th... More »

Waning Influence

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Michael Laff

Yet for an overwhelming majority of leaders, addressing dysfunctional behavior in the office is the headache that won't go away, and they acknowledge being powerless to change it. Shifting blame, gossiping, and harboring territorial attitudes are three of the most destr... More »

Emotional Notions

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Michael Laff

Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »

Knowledge Walks Out the Door

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Michael Laff

For many organizations, the only planning being contemplated for retiring baby boomers is determining how many pizzas to order for the farewell party. A surprisingly low 4 percent of organizations reported having a formal knowledge-transfer process, according to a surve... More »

The Perils of High Performance

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Michael Laff

Traits that made managers effective at the staff level, such as self-reliance, determination, and extreme confidence, often prove to be a potent mix at the supervisory level. A recent study by Personnel Decisions International, a Minneapolis-based consultancy, found tha... More »