Every manager who abruptly halts a conversation to race off to the next meeting should be advised to brush up on emotional intelligence. Adele Lynn, a Pennsylvania-based author and consultant, advises clients that if they feel rushed during a particular day they are mor... More »

Human Capital , Learning & Development , Workforce Development

Competencies , Global Workforce Development , Human Performance Improvement , Leadership Development , Management Development , Skills Gap

Traits that made managers effective at the staff level, such as self-reliance, determination, and extreme confidence, often prove to be a potent mix at the supervisory level. A recent study by Personnel Decisions International, a Minneapolis-based consultancy, found tha... More »

Human Capital , Workforce Development

Advanced Level Content , Coaching and Mentoring , Competencies , Management Development , Skills Gap