October 23, 2009 - by Marcia Conner
Forming a committee to develop a social media strategy didn't seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company's 28,500 employees to begin to incorporate new practices, and wanted to demonstrate an alte... More »
October 23, 2009 - by Mike Song, Tim Burress, Vicki Halsey
You've planned this meeting for two months, and finally, all the key players are here (except for the ones who are late). All you have to do is work through the agenda and get a decision made, and your dream project is on its way. Suddenly, disaster strikes, as strong "... More »
October 23, 2009 - by Paula Ketter
This quote has never been more profound. This year's BEST Award winners - the cream of the crop among learning organizations - have distinguished themselves as leaders in this profession by achieving maximum efficiency, finding new and innovative ways to train a multicu... More »
October 23, 2009 - by Jack E. Appleman
Writing typically has been viewed as a soft skill that would be nice to improve, but not worth the time or money to invest in training. Most companies are more likely to invest in training for sales, project management, budgeting, or other skills that are easier to link... More »
October 23, 2009 - by Harvey Deutschendorf
Traditionally, the office is seen as a place where employees leave their emotions at the door. While it is now accepted that our emotions are part of who we are and that we cannot think or act without them, many organizations still expect employees to ignore their emoti... More »
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