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Why Gray Matters: Attracting and Retaining the Mature Workforce

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If you want success at retaining your best talent, toss out your stereotypes toward older adults: older workers can't or won't keep their skills current; older workers are cynical, stubborn, and difficult; and older workers have a lot of health problems. Mature workers ... More »

Selling in a Down Economy

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During the big recession of the 1980s, McKinsey - the management consulting company I was working for - gave some great advice to their clients: pare back almost every corporate function except sales and marketing. General business opinion was on their side; Thomas Wats... More »