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Trainers As Mediators: Facilitating Team Collaboration

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Trainers have a perspective in the workplace that very few professionals do: They are aware of team dynamics when they work with various groups. While conducting seminars, training professionals directly observe how work groups function. Because trainers work across org... More »

Blink or Think?

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In his book Blink: The Power of Thinking Without Thinking, Malcolm Gladwell describes an incident in which a firefighter ordered his men to retreat from a burning house. As they were shooting water into the kitchen, the lieutenant suddenly shouted, "There's something wr... More »