March 19, 2011
Perhaps you have been looking forward to this day for a long time. As a learning professional, you have most certainly helped, encouraged, trained, and coached others to get their promotions and advance their careers. You have celebrated, high-fived, and encouraged them...
March 23, 2009
Gregory Bateson famously said that information is a "difference that makes a difference." We can say a similar thing about feedback: "If nothing happens because of it, it ain't feedback." So what keeps something from happening when we are giving or receiving feedback? F...
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