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The Burgeoning Metrics Market

Premium Content

Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Retention Buzz: Training and Development Plays a Significant Role

Premium Content

Several recent studies demonstrate that a majority of North American employers plan to increase their investments in training and development in 2008, citing employee attraction and retention as key factors rather than just the cost of doing business. Other studies show... More »

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