July 23, 2009 - by Pat Galagan
How did I do? It's a common question from Gen Y and younger employees to their bosses and peers. These pragmatic people want feedback on their performance in real time and know how to get it using social networking tools such as Twitter and Facebook. Instead of waiting ... More »
March 23, 2009 - by Pat Galagan
Here's a scenario to give trainers pause. You're presenting at a conference. Minutes into your session, a number of people are tapping furiously on their phones or reading incoming messages. Most of these people get up and leave the room, while another bunch trickles in... More »
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