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The Burgeoning Metrics Market

Premium Content

Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Measure for Measure

Premium Content
Pat Galagan

A growing disconnect between the metrics most trainers use and those that corporate leaders prefer is driving new interest in making a better case for training's impact. While CEOs may consider measures of course satisfaction or learning transfer appropriate and even ne... More »

Back to Bricks and Mortar

Premium Content
Pat Galagan

While more and more workday activities, including employee learning, are headed for the wide-open spaces of the Internet, professional services firm Deloitte LLP is building a $300 million corporate university on the solid ground of Westlake, Texas. Scheduled to open in... More »

Burp, Chatter, Tweet: New Sounds in the Classroom

Premium Content
Pat Galagan

Classroom decorum has gone the way of the schoolmarm and the dunce cap, and "good riddance," some say. Behavior such as eating in class, arriving late, and challenging the teacher has become commonplace in high school and college classrooms, and increasingly so in corpo... More »

Disappearing Act: The Vanishing Corporate Classroom

Premium Content
Pat Galagan

For most of the seven years that ASTD has been collecting data on the state of the training industry, the use of classrooms for delivery of training has been dropping steadily. Displacing brick and mortar classrooms are myriad web- and computer-based delivery vehicles, ... More »

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