Should extroverts learn to sit down and shut up? More »

Human Capital , Workforce Development

Human Performance Improvement , Trends

Blame it on the balanced scorecard. Though not the first to devise a business scorecard, Robert S. Kaplan and David P. Norton set off a flurry of interest in people-related metrics with the publication of their 1996 book The Balanced Scorecard: Translating Strategy Into... More »

Human Capital , Learning & Development

Business Impact , Career Development , Curriculum Alignment , Human Performance Improvement , Training and Development - General

Extreme downsizing is what management professor Wayne Cascio says companies engage in when they cut their workforce by more than 20 percent. To date, almost 40 percent of the United States's largest companies practiced extreme downsizing during the Great Recession. Down... More »

Human Capital , Senior Leaders & Executives

Human Performance Improvement , Jobs , Trends

As the incoming tide of informal learning advances on the tiny beach blanket of formal learning and seems likely to engulf it, learning professionals are raising many questions, including the most basic: what is informal learning anyway, and how does it fit into a big p... More »

Learning & Development

Curriculum Alignment , Designing Learning , Human Performance Improvement , Informal Learning

Web 2.0 and social networking tools are playing a growing role in informal learning inside organizations. But there's an odd catch. They work best when employees trust the tools and use them, which is closely related to how much control employees are given and how littl... More »

Learning Technologies

Designing Learning , E-Learning , Human Performance Improvement , Social Learning