Honda’s Latest Model: Training That Drives Lifetime Customer Loyalty

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Julie Straw

To help strengthen—and deepen—customer relationships, Honda overhauled its training with the help of iPads and DiSC. More »

Crawl, Walk, Then Run Through Training

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Paul Glatzhofer

This training approach is based on the premise that you must learn to crawl before you run. More »

Poised for Discovery

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David Milliken

While much of the nation has been fighting to survive the recession, Booz Allen, a strategy and technology consulting firm, has faced a different challenge: unprecedented growth. With an increased focus on business delivery and utilization, new hires need to be equipped... More »

Blackboard Pays Off for ADP

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Kevin Alansky

Roseland, New Jersey - based ADP has become one of the world's largest providers of business outsourcing solutions, by focusing on more than just the quality of its products and services. The 60-year-old company, which has achieved nearly $9 billion in revenues annually... More »