September 19, 2011
Emotional intelligence (EI) has generated a great deal of attention in recent years. Many researchers and practitioners feel that EI supersedes other forms of intelligence in determining success or failure in jobs requiring high levels of interaction with others (manage...
January 19, 2011
Bob, a district sales manager for Acme Corporation, once dreamed of rising to the top and mentoring eager young business suit - clad men and women. But his dreams shatter daily under the stress of fixing one issue at a time. For every great quality he saw in each of his...
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