September 20, 2011 - by Stephen Covey
And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »
September 19, 2011 - by Karie Willyerd
The other day I was talking to a well-known, award-winning CLO, who said he absolutely refuses to get involved with any of the new social media. Facebook? LinkedIn? Twitter? Nope, he wants nothing to do with any of it. His excuse? No time for it. He's got more important... More »
February 19, 2011 - by Dennis Reina, Michelle Reina
A leader's goals are irrelevant if employees aren't willing to embrace change; if they're not confident, committed, and engaged; and if they don't trust their leaders. If trust has been broken in your organization - and given the Great Recession, odds are, it has been -... More »
January 19, 2011 - by Tom Rath
In recent decades, major change initiatives such as Total Quality Management (TQM) and employee engagement have taken hold in organizations - and for good reason. They've reduced costs and fueled growth. As a result, early adopters have gained a competitive edge. This l... More »
November 20, 2010 - by Steve Gladis
The defining word for leaders is trust. With trust, there is nothing leaders can't get done; without trust, nothing gets done without lots of pain, cost, and time. I studied leadership researchers (Goleman, Tichy, Kouzes and Posner, Goldsmith, and others) and finally wa... More »
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