September 20, 2011 - by Stephen Covey
And what's the cost? As trust goes down, speed goes down, and cost goes up. Efforts to "spin" or position to restore trust only make the problem worse. Sooner or later, people come to the realization that they can't talk themselves out of problems they've behaved themse... More »
February 19, 2011 - by Dennis Reina, Michelle Reina
A leader's goals are irrelevant if employees aren't willing to embrace change; if they're not confident, committed, and engaged; and if they don't trust their leaders. If trust has been broken in your organization - and given the Great Recession, odds are, it has been -... More »
November 20, 2010 - by Steve Gladis
The defining word for leaders is trust. With trust, there is nothing leaders can't get done; without trust, nothing gets done without lots of pain, cost, and time. I studied leadership researchers (Goleman, Tichy, Kouzes and Posner, Goldsmith, and others) and finally wa... More »
August 20, 2010 - by Tamara Erickson
What Gen X leaders face is a world with finite limits, no easy answers, and the sobering realization that there are significant, seemingly intractable problems on multiple fronts. Perhaps the biggest change from the past is that there will be no dominant voice. Leaders ... More »
July 20, 2010 - by Patrick Lencioni
When it comes to providing service, especially in the world of consulting and workplace training, there is one quality that I believe is more powerful than any other for enabling us to transform the lives of the people we serve. It's not something you'll find on a list ... More »
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