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Getting Down to Basics

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Seeing is believing describes the learning and development agenda of the Hong Kongbased utility that seeks to entice new customers and business partners in the Peoples Republic of China. Its an event that would have inspired Confucius into full reflection:... More »

Getting Social to Create Transparency

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Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »