Getting Social to Create Transparency

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Jennifer J. Salopek

Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »

Investing in Learning

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Jennifer J. Salopek

A strong culture of continuous learning encourages employees to be proactive partners in their growth and development. Much has changed at Summit Credit Union in the past three years. A merger in the fall of 2008 nearly doubled the organizations size, necessitating the ... More »

Learning Adds Up To Revenue Growth

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Jennifer J. Salopek

Driven by the employment motto, "From campus to partner," employee learning and development at Grant Thornton is guided by a stair-step framework that includes all online and in-person offerings. The senior managers, all CPAs, work at Chicago-based Grant Thornton LLP, a... More »

Crisis Management

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Paul Harris

The public buses on the city streets and back roads of Pierce County, Washington, provide breathtaking views of sweeping shorelines and majestic mountains. While savoring those sights from a comfortable window seat, one would scarcely know that the public agency that op... More »

Keeping Knowledge Safe and Sound

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Jennifer J. Salopek

Using innovative knowledge-transfer strategies, the company is well-prepared for future challenges. As a nuclear weapons management site, the Pantex plant in Amarillo, Texas, has been relatively unaffected by the global economic downturn. After all, "You can't just walk... More »