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Crisis Management

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The public buses on the city streets and back roads of Pierce County, Washington, provide breathtaking views of sweeping shorelines and majestic mountains. While savoring those sights from a comfortable window seat, one would scarcely know that the public agency that op... More »

Keeping Knowledge Safe and Sound

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Using innovative knowledge-transfer strategies, the company is well-prepared for future challenges. As a nuclear weapons management site, the Pantex plant in Amarillo, Texas, has been relatively unaffected by the global economic downturn. After all, "You can't just walk... More »

Proactive Learning Brings Healthy Results

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It's not unusual to hear corporate training managers speak of learning as a competitive factor that helps determine the ultimate success or failure of the business. That's how they see it at Memorial Health System in Springfield, Illinois, where pursuit of excellence is... More »

Thriving Through Change,Cultivating Growth

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In 2009, Farmers Insurance Group of Companies acquired AIG's Personal Auto Group, which included 21st Century Insurance Company. This acquisition expanded Farmers's reach into the auto insurance marketplace. Farmers customers can now choose between working directly with... More »

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