What is emerging in 2011 is the need for new metrics—those methods that measure quality of employee performance, or the intangibles that go along with leadership, communication, and teamwork. The new workplace is all about getting the most out of your employees, t... More »

Human Capital

Business Impact , Human Performance Improvement , Measuring and Evaluating

Does your organization have an environment of inclusion, where employees around the world are tolerant of differences and willing to learn about other languages, cultures, and traditions? More »

Global Human Resources Development , Learning & Development , Senior Leaders & Executives

Business Impact , Change Management , Global Workforce Development , Human Performance Improvement , Innovation , Training and Development - General , Training for Multiple Cultures , Trends

The word "innovation" is surrounded by a great deal of buzz in today's tough economic climate, with many analysts upholding "creative new ideas" as a way to survive and thrive during this recession. But as Michael J. Moscynski, a vice president with Juran Institute, wri... More »

Learning & Development , Senior Leaders & Executives

Business Impact , Engagement , Human Performance Improvement , Informal Learning , Innovation

With a 10 percent reduction in his company's workforce in late 2008, Stanley Works Chairman and CEO John Lundgren turned his concentration to keeping his employees "motivated, energized, engaged, and focused on company goals." The tool maker posted a better-than-expecte... More »

Learning & Development

Business Impact , Career Development , Change Management , Competencies , Economy , Human Performance Improvement , Managing the Learning Function , Training and Development - General