Base of Support: Providing Participant Guides for Online Learning

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Nanette Miner

When moving from classroom-based training to the online environment, most instructional designers do away with the participant guide, thinking, "Who would use a participant guide while sitting alone at their desks?" This may be the primary reason why online learning com... More »

Close Encounters: Using Scenario Training to Handle Difficult Employees

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Larry Kurtz

One of the biggest challenges faced by both new and experienced trainers is ensuring that employees apply the skills they learn to their jobs. Post-tests measure learners' understanding of the content of a specific training program but do not address their potential rel... More »

An Ounce of Prevention

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Vic Passion

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »

Decoding the Numbers: Teaching Finance to Non-Finance Professionals

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Gina Gotsill

Patricia Sparacio, managing director of the New York Institute of Finance, is sitting in her office on a Monday evening, waiting for her students to arrive. When her class of several hundred students is ready to start, she logs in and greets the group. Her closest stude... More »

More Than a Merge

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Jennifer Hofmann

With all the training modules and technologies now available, organizations need to strategically decide which approach best meets their overall learning goals as well as the individual objective goals for a particular course. Blended learning is a combination of learni... More »