Constructing a Business Case for Training: Cause, Coincidence, or Correlation?

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John Castaldi

Workplace learning and performance professionals are ever seeking to prove training’s business value. Read on for a pragmatic approach to this endeavor. More »

Seven Cures to Skipping the Needs Assessment

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Natalia Muller

When Asha saw Mike's name appear on her phone screen, she took a deep breath before answering. She knew the questions that would be asked, and she was clearly uncomfortable about verbalizing the answers. Making sure that the roof doesn't leak on your next e-learning pro... More »

Taming Meeting Monsters

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Mike Song

You've planned this meeting for two months, and finally, all the key players are here (except for the ones who are late). All you have to do is work through the agenda and get a decision made, and your dream project is on its way. Suddenly, disaster strikes, as strong "... More »

An Ounce of Prevention

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Vic Passion

Many trainers have probably spent at least one all-nighter in a hotel room, as our team recently did, scrambling to put a complex instructor-led training program back on track. We had previously discovered that wireless access to the custom enterprise application was no... More »

Information Overload

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Meryl Natchez

With the quick pace of the information age, data management is a continuous and thorny problem. We are all drowning in data. It exists in multiple locations and formats. Some of it overlaps or duplicates other information, some is unique, some is static, and some change... More »