Three generations of management theory have defined how organizations develop human potential. First, under the functional management approach, development was aimed at getting people to follow the standard processes established for each function. The assumption was tha... More »

Human Capital , Learning & Development

Coaching and Mentoring , Integrated Talent Management , Training and Development - General

Mary yawned and glanced distractedly at the large wall clock. A talented linguist, she spoke four languages, three with native proficiency. In spite of her talents, Mary dreaded technical and detailed translation work. She hated the lonely hours limited to a single task... More »

Human Capital , Learning & Development , Workforce Development

Advanced Level Content , Engagement , Human Performance Improvement , Training and Development - General

For several years, employee engagement has been a hot topic in the executive suite because there's mounting evidence that employee engagement correlates to individual, group, and organizational performance in the areas of productivity, retention, turnover, customer serv... More »

Human Capital , Workforce Development

Advanced Level Content , Business Impact , Engagement , Human Performance Improvement , Training and Development - General