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Up Close and Crucial

Premium Content
George Hall

Bestselling authors Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler draw from three decades of consulting experience to identify a straightforward step-by-step process to resolve performance gaps, enhance accountability, and ensure execution. Whether you'r... More »

Coaching Teams for Emotional Intelligence in Your Diverse Workplace

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Anita Rowe

Affirmative introspection - taking a look inside Team members can create synergy and nurture one another's creative spirit. Or they can maintain rigid, stereotypical perspectives about one another that prevent the team's overall effectiveness. Identifying team members' ... More »

10 Ms of Employee Engagement

Premium Content
Chris Wildermuth

Mary yawned and glanced distractedly at the large wall clock. A talented linguist, she spoke four languages, three with native proficiency. In spite of her talents, Mary dreaded technical and detailed translation work. She hated the lonely hours limited to a single task... More »

The Big Deal About Employee Engagement

Premium Content
Paula Ketter

For several years, employee engagement has been a hot topic in the executive suite because there's mounting evidence that employee engagement correlates to individual, group, and organizational performance in the areas of productivity, retention, turnover, customer serv... More »