January 01, 2012 - by ASTD Staff
One medical supplies manufacturer trains its salespeople to practice what they preach. The following story was told by Kevin Glover, vice president of corporate communications, clinical education, and training at B. Braun Medical Inc.; and Connie Murray, director of cli... More »
May 19, 2011 - by ASTD Staff
A financial services company implements an integrated talent management approach to customer service onboarding that delivers world-class results. More »
May 20, 2010 - by ASTD Staff
A group of sales managers learns that when it comes to coaching their employees, telling ain't training. More »
February 20, 2009 - by ASTD Staff
The following story was described by Joe Willmore, a Northern Virginia–based performance consultant. More »
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