Choose Language:

Please wait a few seconds while your cart is being loaded.

Login to see membership pricing and/or to see items you may have added using another computer or device

Please Wait...

To view or add items to your Wish List, please log in.

Not yet an ASTD registered user? Click here to register.
Already registered? Click here to log in.

Leading in the Heat of Conflict

Premium Content

Leaders need to learn during conflict and encourage opposition based on fact and analysis. The ones who do will be successful leaders. "Howard, I think you need to leave." Starbucks CEO Howard Schultz was working with a small team to plan a shareholders meeting in New Y... More »

The 2011 State of the Industry: Increased Commitment to Workplace Learning

Despite current economic challenges, senior executives continue to invest in developing their employees and understand that a highly skilled workforce is a strategic differentiator. The findings of ASTD’s 2011 State of the Industry Report show that organizations a... More »

A Succession Plan for First-Time Managers

Premium Content

Making the transition to management is one of the most difficult challenges first-time managers face. Almost half of them fail. The findings of ASTDs 2011 State of the Industry Report show that organizations are just as committed as ever to learning and development (L&a... More »

Getting Social to Create Transparency

Premium Content

Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »

Instilling Competencies From Top to Bottom

Premium Content

Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »