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Leading in the Heat of Conflict

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Leaders need to learn during conflict and encourage opposition based on fact and analysis. The ones who do will be successful leaders. "Howard, I think you need to leave." Starbucks CEO Howard Schultz was working with a small team to plan a shareholders meeting in New Y... More »

The 2011 State of the Industry: Increased Commitment to Workplace Learning

Despite current economic challenges, senior executives continue to invest in developing their employees and understand that a highly skilled workforce is a strategic differentiator. The findings of ASTD’s 2011 State of the Industry Report show that organizations a... More »

A Succession Plan for First-Time Managers

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Making the transition to management is one of the most difficult challenges first-time managers face. Almost half of them fail. The findings of ASTDs 2011 State of the Industry Report show that organizations are just as committed as ever to learning and development (L&a... More »

Getting Social to Create Transparency

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Many of TELUS's initiatives rely on a leadership framework that is clear, succinct, and tailored to a work environment of virtual teams that are managed at a distance and assessed on outcomes rather than tasks. In 2009, T+D reported that TELUS is frequently in search of... More »

Investing in Learning

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A strong culture of continuous learning encourages employees to be proactive partners in their growth and development. Much has changed at Summit Credit Union in the past three years. A merger in the fall of 2008 nearly doubled the organizations size, necessitating the ... More »

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