The Case for Measuring Intangibles

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Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

The Silent Killers of Productivity and Profit

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Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »

Changing the Game: The 9-Vector View of Human Performance

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Maria Darby

As the federal government seeks to maximize resources amid mounting deficits, organizational change is a top priority. In the private sector, the slow economic recovery is forcing companies to reevaluate their current business practices and explore new approaches for en... More »