Mentoring for the masses. The free exchange of knowledge. Open learning connections. These concepts thrive as realities at Rockwell Collins, a communication and aviation electronics solutions company. "We want mentoring to be available to everyone in our organization," ... More »

Human Capital , Learning & Development

Career Development , Coaching and Mentoring , Human Performance Improvement

The national news has featured stories about corporate greed and irresponsibility, and a large percentage of performance improvement professionals are being asked to implement companywide leadership ethics training. The time is right to make ethical leadership a central... More »

Learning & Development , Workforce Development

Competencies , Curriculum Alignment , Leadership Development , Management Development

For more than 20 years, I have created workforce development programs for a wide range of clients, on three continents. Topics have ranged from the simple to the complex across industries, but I can always count on one request from every client: Improve customer service... More »

Learning & Development

Engagement , Human Performance Improvement , Managing the Learning Function , Training and Development - General