Building a Strategic Approach to Learning Evaluation

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Marjorie Derven

This five-step strategy serves as a vehicle to promote shared responsibility with key clients and obtain their commitment up front to engage in action planning for positive change. More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

Managing 'Use of Self' for Masterful Facilitation

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David Jamieson

Maria stands in front of the class, composed of 30 managers on day two of a four-day leadership training workshop. This day's section is an inquiry into personal values. The class is working in groups to coach each other on clarifying their individual values. One of the... More »