Managing 'Use of Self' for Masterful Facilitation

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David Jamieson

Maria stands in front of the class, composed of 30 managers on day two of a four-day leadership training workshop. This day's section is an inquiry into personal values. The class is working in groups to coach each other on clarifying their individual values. One of the... More »

Matching the Right Design Strategy to the Right Content

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Karl M. Kapp

Learning professionals have a wide variety of technology-based tools available for the creation and delivery of instruction, but tools alone are not sufficient for creating instruction that changes behavior, influences learners, and ultimately improves organizations. Th... More »

Creating a Meaningful Learning Environment for Second-Order Change

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David Paredes

When I was 19, after a year and a half of wandering around a college campus and working odd jobs, I enlisted in the United States Air Force. Like many young people who entered the recruiter's office, I was looking for some guidance and goals. The military promised to me... More »

Neuroscience Provides Fresh Insight Into the ‘Aha’ Moment

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David Rock

The human brain is an extraordinary information-processing system, dispensing trillions of calculations every second. The brain is brilliant at executing physical tasks that can be codified, such as playing an instrument or driving a car; however, our brains have some s... More »

From Training Company to Learning Organization

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Rich Cordivari

Every company values quality training, and many say it is paramount to organizational success. Companies in the security services industry are no exception. Training is critical to ensuring that security officers and the managers who support them are properly prepared f... More »