The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »

The Silent Killers of Productivity and Profit

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Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »

Help Wanted: “T-Shaped” Skills to Meet 21st Century Needs

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Paul Harris

A handful of students within the business and engineering schools at San Jose State University in California are headed for careers in service-related industries with an expanded set of marketable skills. A specially devised curriculum shared by the two schools includes... More »

Filling the Leadership Pipeline

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Jeff Kristick

With the unemployment rate in the United States jumping to 8.5 percent in recent months (the highest it's been since 1983, according to the U.S. Department of Labor) the current recession is showing few signs of abating. Many blame a lack of government oversight in key ... More »