A Prescription for Success

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Paul Harris

A set of innovative process documentation instructional modules helps prescription medicine provider OptumRx meet its growing demands for custom learning content. More »

The Best of Best Practices: Critical Success Factors for Identifying and Measuring Industry-Leading Management Solutions

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Louis Carter

In today's uncertain economic climate, the ability to identify effective and actionable solutions to business challenges is more crucial than ever to the strategic management process. When there are substantial problems to be solved, best practice benchmarking providers... More »