May 14, 2010 - by Robert Cooperman
Training professionals, particularly those employed in training units of larger organizations, are subject to the customer service philosophies and practices of their organization as well as the industry the organization works within. This is inherently good; a customer... More »
May 14, 2010 - by Warren Wilhelm
It's a painful fact that today's economic distress puts pressure on continuing organizational learning. Cutting learning expenses is easy, produces almost instant savings, and has few short-term negative effects. Learning budgets are almost always among the first target... More »
May 14, 2010 - by Mark Simon
At a recent meeting, the director of training operations at a global biopharmaceutical company was asked a fairly simple and straightforward question: "What keeps you awake at night?" After thinking about it for a moment, she said, "Well, my group is developing more tha... More »
May 14, 2010 - by Ken Buch
Today's methods of conducting business impede employee productivity. Many organizations operate with incredibly high expectations for creating quality deliverables in an unreasonably short period of time. Employees are expected, or even required, to work long hours with... More »
May 14, 2010 - by Ann Herrmann-Nehdi
Thirty years ago, a high-potential manager in a training class at General Electric's corporate university listened as my father, Ned Herrmann, then head of GE's management education, discussed research he was developing on how the brain affects day-to-day operations. St... More »
2
5
1
10
4
