It’s All in Here! How Do We Get It Out?

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Jane Collins

Ron has worked for XYZ company for more than 40 years. He started in a frontline position and has worked his way up to manager of customer service after holding a variety of jobs along the way. Ron has a wealth of knowledge and experience, and he is getting ready to ret... More »

Under-Reaction: Lessons From Ft. Hood

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Bruce Roselle

The massacre at Ft. Hood, in which an Army major killed 13 and wounded 42 military and civilian personnel, raises important questions about a little-examined behavioral problem: under-reaction. The media seems mostly focused on the question of whether this was a terrori... More »