March 08, 2013 - by Mike Schultz
Produce lasting results and a top-performing sales team. More »
May 07, 2012 - by Katherine Holt, Kyoko Seki
With all of the volatility and uncertainty happening in the world and in the workforce, our profession must take responsibility for creating effective global leaders—starting with ourselves. More »
December 01, 2011 - by Pat McLagan
The learning professional's role in self-service learning is to help learners make learning more effective, efficient, productive, innovative, and fun. This is the era of self-service. We pump our own gas, file our own taxes online, tally and bag our own g... More »
October 01, 2011 - by Paul Harris
Customer service and community support go hand in hand at this large Texas hospital. Learning is a principal ingredient of both. University Health System is a large institution that includes a single inpatient hospital and 17 ambulatory care facilities scattered through... More »
April 13, 2011 - by Pat Galagan
In 1961, Fred Turner, McDonald's former senior chairman and Ray Kroc's first grill man, founded Hamburger University in the basement of a McDonald's restaurant in Elk Grove Village, Illinois, making McDonald's the first restaurant organization to open a full-time traini... More »
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