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The Case for Measuring Intangibles

Premium Content
Susan Lesser

We tend to measure that which is of value to our business or organization because we inherently know that we can't manage what we can't measure. So what does this say about organizational intangibles, such as leadership, communication, and teamwork? While the majority o... More »

Who’s Afraid of the Enterprise Learning Function?

Premium Content
George Wolfe

Most executives these days state explicitly that their people are their greatest corporate asset. And if people are going to be a company's greatest asset, then they have to be working in a way that enables the company to gain a competitive advantage in the marketplace.... More »

The Silent Killers of Productivity and Profit

Premium Content
Chauncey Bell

As we make our way out of the recent recession, it is clear that the business world has changed dramatically and there will be no going back to the way things were. Yet the training and development world remains largely stuck in dated thinking, practices, and programs t... More »